Terms of service

Terms of Service

Welcome to Aetherial Forge Creations.

By using our website or placing an order, you agree to the following terms.

Products

Many of our products are made to order, handcrafted, or produced specifically for each customer. Minor variations in color, texture, finish, or appearance may occur and are considered a normal part of the manufacturing process.

Product photos are intended to represent the item as accurately as possible, but colors may vary between screens and devices.

Pricing and Availability

Prices and product availability may change without notice.

We reserve the right to correct pricing errors, discontinue products, or cancel orders that cannot be fulfilled.

Intellectual Property

All original product photography, branding, logos, designs, written content, and store materials are the property of Aetherial Forge Creations unless otherwise credited.

Licensed designs remain the property of their respective creators and rights holders.

Order Acceptance

Orders are accepted when payment has been successfully processed.

We reserve the right to refuse, limit, or cancel orders in cases of fraud, abuse, pricing errors, or inventory issues.

Limitation of Liability

Our liability is limited to the purchase price of the product ordered.

We are not responsible for indirect, incidental, or consequential damages resulting from the use or misuse of our products.

User Conduct

Customers agree not to misuse the website, interfere with store operations, submit fraudulent orders, or violate applicable laws.

Governing Law

These terms are governed by the laws of the State of Florida, United States.

Contact Information

Questions regarding these Terms of Service may be submitted through our store contact form or by replying to your order confirmation email.

Your next shelf upgrade

In your cart

Subtotal

Shipping, tax, and applicable discounts are confirmed at checkout.

Usual production: 2–4 business days.

Allow up to 5 business days during busy periods.

Delivery time comes after production and depends on your destination and shipping option.

Estimate shipping before checkout

    Estimated rates for your current cart. Final shipping, tax, and discounts are confirmed at checkout.
    View full cart Available express payment options appear securely at checkout.
    Quick questions

    Quick questions

    Straight answers from our Orlando studio. Need something more specific? Send us a message.

    When will my order ship?

    Our usual production time is 2–4 business days, excluding weekends and holidays. Allow up to 5 business days during busy periods. Delivery time is additional and depends on your destination and shipping option. Custom work may take longer; we confirm the schedule with you.

    Are frames or stands included?

    An available black frame is preselected for eligible artwork sizes. You can choose No frame or another available finish before adding to your cart. The selected price includes the chosen frame. Stands are included only when the selected option says so; 12×16 frames are not currently offered.

    Can I request a custom piece?

    Yes. Tell us your idea, preferred size, intended use, and deadline through our contact page. We will work through the possibilities and quote the design and production together.

    What if my order arrives damaged?

    Contact us with your order number and clear photos of the item and packaging so we can help. Return and refund eligibility follows our store policy.

    Custom work Contact the studio